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Disability Services

You First

Information Centre

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Covid 19 Disability Hotline

If you have any questions or concerns about COVID-19 you can contact the Disability Information Helpline

The Disability Helpline is here to help if you have a question about COVID-19 or need information due to changing circumstances 

You can contact the Disability Information Helpline on 1800 643 787.

The Helpline can also offer assistance to families, carers, and support workers.


The helpline is available Monday to Friday 8am to 8pm (AEST).

It is not available on national public holidays.

How Can They Help?

You can call the helpline if you need assistance or information on some of the following;

  • your support worker has not shown up for their shift

  • your provider has stopped services

  • someone close to you has symptoms of coronavirus

  • if you begin to feel overwhelmed or upset

  • anything else that may be worrying you.

  • you are having troubble gaining access to essential items such as food, groceries, and medications

If you are deaf, hard of hearing or have a speech impairment, you can also call the National Relay Service on 133 677.

The information on this page is current as of

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